Submit your review
My husband and I used XSbaggage to ship 31 boxes of household goods from Seattle to Vienna. We chose XSbaggage because their pricing was very fair. With that in mind, we braced ourselves for potentially mediocre customer service. Much to our surprise this is a serious five star operation! Jessie Saint-Cyr, our contact, was amazing from start to finish. She is professional and knowledgeable and always responded quickly (and patiently!) to our questions. And we had many. Moving from one country to another and going through customs is complicated, involves a lot of paperwork, and takes time. You really need someone who knows what's what and is willing to work with you and your specific needs. Having Jessie on our side made a huge difference! When we move the next time I know who we will work with! 🙂
I received 22 boxes of my personal effects without incident on time and the coordination between XS Baggage and their local delivery handler went flawlessly and delivered to the door as agreed. I couldn't be happier with Jessie Saint Cyr, Ops Mgr, who walked me through the whole process and kept me informed every step of the way, as did their counterparts here in Singapore. They get my vote and my recommendation.
The service was outstanding from offer to delivery. I asked them to ship my luggage from Cincinnati, OH to Hamburg, Germany and they were very transparent what I need to do and what I can expect. They are flexible on my requests and I loved their open and clear communication on every aspect of the deal (delivery time, costs, insurance and custom clearance).
I will recommend this company to everyone who needs to ship extra luggage or a small load of personal effects.
Highly recommend using XS Baggage.
Cost affective, pain free & reliable service.
I sent two bags of personal belongings from Fort Lauderdale to Cape Town, South Africa.
-Best price after calling many other companies.
-Easy to use.
-Flexible with my demands.
-Professional service and kept me updated throughout.
We shipped our moving boxes from Houston, TX to Norway with XS baggage because the offer was great. The customer service was outstanding through out the entire process. Very simple, quick and I always felt everything was under control.
There was a misunderstanding on our luggage and was left there from Rome... Contacted XS Baggage and was resolved! Ralph Linardic, was so helpful through the whole ordeal, and finally received our luggage. Thank you XS Baggage!
Excellent service. They were great dealing with the transportation of my goods. Helped us with customs and kept us informed of all the steps during the process. Really recommend. Thank you!
I shipped my items from US to Europe. Everything was shipped intact and collaboration was amazing.
Excellent service provider company
I had such a great experience with XS Baggage. My husband and I were moving to Hong Kong and wanted to ship our bicycles over so that we could ride them in the city. Everyone I worked with at XS baggage was professional and courteous and responded quickly to all of my questions. At the last minute, we had to change our shipment to Taiwan, and they were so helpful and quickly altered the shipment for me. They were wonderful and so easy to work with. And the representatives in Taipei were fantastic! I would absolutely ship with XS baggage again. Thank you!
Amazing team. Very patient, knowledgeable. Price is fair.
My baggages were picked up and delivered without any problems on a timely manner; I would actually said everything went pretty fast.I will definitely recommend XS Baggages.