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I had a wonderful experience with XS Baggage sending boxes of personal items from the US to the UK. Marion and the team were quick to respond to all of my questions and made the sure the stressful process of moving was as efficient as possible. Having looked at other shipping companies, I found that XS Baggage was the most affordable for the somewhat small number of items I was planning to ship compared to others which had minimum rates. My items arrived in 3 working days to my delight! Overall, the team were very accommodating, flexible and knowledgeable!
Best international moving experience Five Stars ⭐️ ⭐️⭐️⭐️⭐️ Relocating from Hawaii USA to Durban South Africa turned into an absolute disaster with the initial moving company. Once they collected my shipment they started changing prices and their customer service was terrible. From the moment I contacted Ralph and his team at Xsbaggage, they changed it from a disaster and literally saved the day. Ralph came to my rescue. I was flying during covid and I had already left Hawaii and heading to South Africa. I would highly recommend Xsbaggage for your next international move. Their attention to detail, customer service (despite the time difference), from their office staff to the sales team to the excellent movers was impeccable. Everyone was courteous, patient and made my relocation experience easy. My container shipment was sealed at pickup and unsealed at my home. Everything was intact with no damages to my possessions or to the boxes including my fragile items like my music equipment . I was happily surprised.
I felt valued as a customer and the service I received from the first contact right up to pick up and delivery was exceptional. Moving can be a very unnerving and stressful experience as it involves the transport of your most personal possessions across three ocean’s and two continents.It involves working with companies and individuals that you have never met but the expertise and ease that I experienced with the team at Xsbaggage I would highly recommend this company for your international move. Best Regards Jayshree Mallaya
I had to mail 2 larger packages to Bermuda from the U.S. XS Baggage did a fantastic job handling all the details. Marion arranged for door-to-door service and even dealt with customs in Bermuda. She was on top of all of the details and kept me updated until the package was delivered. I was extremely pleased with the attention to detail and the personal service. Excellent!!
XS Baggage did a great job helping me ship 2 large suitcases from Paris, France to the USA. One bag was delayed and Jessie at XS followed up and was very helpful in solving the problem. I would highly recommend their service.
Looking back to 2019 and thinking how difficult it would be today in the age of COVID, I was reminded of how helpful Ralph was when we had to clear out my mother in law's apartment and ship stuff to Australia in short order. When so many people over-promise and under-deliver, it was great to be able to deal with people who just did it, came and packed stuff up - and with a minimum of fuss. Top marks.
I got my bags with damaged items and they did not even give me a single penny. worst experience ever. Do not ship with these people.
Stop searching and choose XS Baggage. I used their service to ship boxes, suitcases and a guitar from Denver, CO to Madrid, Spain. Door to door service arrived on time both in Denver and Madrid. Also the quote I got from XS Baggage matched the amount I paid for the shipment.
More than that they offer a premium customer service, always picking up the phone and ready to help and take time to explain everything you need.
I would definitely work with XS Baggage again!
Great experience overall. Package arrived on time and door-to-door service was convenient. Shout out to Jessie for excellent customer service!
Amazing, accurate, and smooth service. Very quick response, and recieved the shipment before the expected time.. Prices are very reasonable. I really appreciate the way they are treating their customers. I am sure will request another service again from XS baggage. Thank you so much for your work amd effort
Shipping our belongings was extremely easy with XSBaggage. The customer service was great, they took very good care of us! I would definitely recommend it!